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Why Choose Smile ID vs Sumsub?

Smile ID delivers a pioneering identity verification solution tailored for secure, compliant customer onboarding with a focus on Africa’s unique needs. Our platform excels in global document verification and AML checks, outperforming competitors like Sumsub, which have limited capabilities in verifying African IDs.

Our African-centric approach is optimised for the continent’s diverse requirements, achieving 99.8% accuracy across all African skin tones. We support entry-level devices and users in low-bandwidth areas, covering more than three ID types in every African country and maintaining an 80% approval rate on key African IDs.

Choosing Smile ID means partnering with a global identity verification provider that not only understands but prioritises the African market. Our tailored solutions and faster resolution times ensure smooth onboarding, positioning us as the top choice for AML compliance and identity verification across Africa.

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How does Smile ID compare vs Sumsub?

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Uninterrupted support across African time zones

Our continent-wide technical support covers all African time zones, ensuring a smooth and reliable experience compared to the competition, which allocates more support resources to the international markets. This means you enjoy faster resolution times when addressing complaints with Smile ID. We also offer 24/7 human review at no extra cost, which improves fraud detection by 15%.

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Spotty internet? No problem

Smile ID’s technology ensures uninterrupted user verification even in areas with spotty internet. Our service allows for multiple retries during network failures and continues to operate even without an internet connection. Captured images can be submitted once the device is back online.

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No extra integration charges

Smile ID offers a cost-effective solution with no additional integration charges. Enjoy seamless onboarding and identity verification without worrying about hidden fees and maximise your budget while getting premium services tailored to your needs.

Optimised for Africa's unique challenges

Smile ID is engineered to overcome common challenges in Africa, such as lower-end smartphones during capturing. Our solution compresses image sizes to accommodate users with lower camera quality and older mobile operating systems, supporting devices as outdated as Android 5.

We've refined our image capture process to optimise speed and resolution, ensuring quick uploads and a consistent user experience. This makes Smile ID a more reliable and preferred choice over Sumsub for identity verification across Africa.

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Stay ahead of fraud, anywhere in Africa

2s
Average biometric authentication time
99.8%
Accuracy for African faces
150M+
Verifications completed
2.3B+
Unique identities covered
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Leading the way in Africa

We are the largest provider in Africa, trusted by leading institutions such as Zenith Bank, Uber, Interswitch, Binance, Stanbic IBTC, Flutterwave, Fairmoney, Marketforce, Sterling Bank and more. With more than 150 million KYC checks completed, we expertly balance fraud prevention and streamlined onboarding.

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Pay in your local currency

Experience the convenience of paying in your local African currency with Smile ID! Unlike competitors that limit transactions to dollars, our flexible payment options empower you to transact in your preferred currency, aligning with your financial strategy and business goals.

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Flexible payment options

Enjoy the flexibility to scale and manage your costs efficiently with our payment options. Choose our pay-as-you-go model to pay only for what you use, ensuring cost-effectiveness without compromising quality. For businesses looking for more comprehensive and dedicated support, we offer a monthly commitment option that provides enhanced enterprise features and personalised support, allowing you to upgrade your plan as your needs grow.

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Deep expertise & local presence in Africa

Our team, with on-ground offices in West, East, and Southern Africa, boasts a deep knowledge of the continent. Our strong ties with various governments keep us updated on Africa's intricate regulatory framework, allowing us to provide guidance and compliance solutions that are specifically tailored to your needs.

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Top African companies trust us over the competition

“Smile ID's Biometric KYC product allows us to verify the true identity of our users quickly and with extreme confidence without having to choose between high growth and fraud mitigation. Our partnership with Smile ID has given us the compliance tools and flexibility we need to move fast and onboard users swiftly”

Tayo OviosuFounder & CEO, Paga

View our partner case studies

Data Security/ Certifications

Smile ID employs enterprise-grade best practices to safeguard customer data, achieving both ISO 27001 Certification and SOC 2 Type 2 report against rigorous standards.

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Ready to get started?

We are equipped to help you level up your KYC/AML compliance stack. Our team is ready to understand your needs, answer questions, and set up your account.